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Refund and Returns Policy

US Return Policy

A GRIPeq disc golf bag purchased on grip-eq.com* can be returned in new, out-of-box condition with the original packaging, including all parts and tags, within 30 days of the original purchase. As part of the return process, the customer is responsible for return shipping and a 10% restocking fee. Once we receive the return and inspect it, we will issue a refund within five business days. 

Other items may be returned within 30 days in new, unused condition. The customer is responsible for return shipping.

Send returns to:
GRIP Equipment
700 Massachusetts, Suite 104
Lawrence, KS 66044

Please include a note with your name, order number, and reason for return.

US Exchange Policy

A GRIPeq disc golf bag purchased on grip-eq.com* can be exchanged if in new, out-of-box condition with the original packaging, including parts and tags, within 30 days of the original purchase.

Please contact makeflight@grip-eq.com for assistance with exchanges.

International Orders

We cannot accept returns or exchanges on orders delivered outside the United States.

*Be aware that GRIPeq authorized resellers set their own return policies. 

A back view of someone wearing a black GRIPeq AX5 bag on their back. There is a keychain hanging from one of the zippers and the bag is full of discs with the front flap open and tucked inside.
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