How We Collect Your Personal Information
We may collect a variety of information you provide, such as your name, address, phone number, email address, mailing address, zip code, and other identifying information (“Personal Information”). You may view the Site without registering or submitting any Personal Information, in which case we will only collect non-personal information.
When you send email communications
When you sign up for our mailing list
When you sign up to receive our email communications, you provide Personal Information such as your name and e-mail address.
When you create an account
To use certain features of the Services, you may be required to provide Personal Information to create an account.
When you make a purchase
Other sources of Personal Information or data
How We Use Your Personal Information
We may use and store your Personal Information to send you information about our Services, respond to your requests, communicate with you, answer questions, resolve concerns, send you marketing materials, facilitate use of the Services, facilitate purchases, transactions, and payments, to inform and notify you of new products, services, or events (this may also be products, services, marketing materials, or events, of our partners), send you service notifications, and solicit your feedback and input. We may also use your Personal Information to send you newsletters or other information related to the Services and to improve the Services. GRIPeq or a third-party service provider may also collect and store your purchase information and associate it with other Personal Information held about you to personalize the Services and relevant offers.
When Do We Share Personal Information We Collect
We may share or disclose your Personal Information at your direction or with your consent.
Third-Party Service Providers
Business and Marketing Partners
We sometimes work with businesses and individuals that we do not control. In some cases, you may enter correspondence or transactions (including disclosing your Personal Information) with one of these businesses or individuals. We may share your Personal Information with our business partners, co-sponsors, or other third parties so that they may contact you to facilitate requested or approved transactions. We do not sell Personal Information to any third party. We may also share your Personal Information and other information with trusted third-party partners for marketing, advertising, or other purposes, and we may occasionally allow third parties to access certain Services for marketing purposes.
Non-personal Information Collection and Use
We collect anonymous information through your use of the Services. Anonymous information means information that does not directly or indirectly identify any individual user. Additionally, we may aggregate information collected from users (personal information or anonymous information) about groups or categories of users, which does not identify and cannot reasonably be used to identify an individual user.
Our servers automatically recognize visitors’ domain names and IP addresses. They may also identify your computer and connection information, as well as information about your browser type and browser settings and (where possible) your geographic location. No personal information about you is revealed in this process. The Services may also use other methods to gather anonymous “traffic data” that does not personally identify you but may be helpful for marketing or improving the Services. We may also use tracking methods in email messages we send our users to track which recipients have opened those messages.
We may track how you interact with links across the Services, including our emails, third-party services, and client applications, by redirecting clicks or other means. We do this to help improve our Services, provide more relevant advertising, track actions taken, and share aggregate click statistics such as how many times a particular link was clicked on.
Third-Parties and Affiliates
We may have arrangements with third parties who provide or track usage, or who provide other services necessary for the operation of the Services, such as Google Analytics and Facebook Analytics. These third-party services help us provide the Services and to help us understand and improve the use of the Services. These third-party service providers may collect information sent by you or your browser as part of a web page request, such as cookies or your IP address. These third parties may share information with us, like a browser cookie ID, website URL visited, mobile device ID, links users clicked on, or actions taken or cryptographic hash of a common account identifier (such as an email address or unique identifier numbers) to help us measure ads, to notify us if users have taken certain actions, or to facilitate transactions or requests.
We use non-personal information collected through your use of the Services to help improve our Services, to help us understand the use of our Services, to help us better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, to improve our marketing services, for sales and marketing purposes, to customize our Services, and for other internal purposes. We may use non-personal information collected through use of the Services for any purpose.
We may share or disclose your non-private, aggregated or otherwise non-personal information, such as the number of users who clicked on a particular link or how many users visit the Site and/or access the Services (even if only one did) with any third party for any purpose.
We do not knowingly collect personal information online from children under the age of 13. If you’re a parent or guardian and believe we have collected your child’s information, please contact us at firstname.lastname@example.org.
Protection of Personal Information
We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, that are intended to protect your personal information. Please be aware that despite our efforts, no data security measures can guarantee security. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy or disclosed to you at the time of collection, unless otherwise required or permitted by law. For example, we keep your account information for as long as you keep your grip-eq.com account, but we may keep your purchase history longer to comply with our legal, tax, accounting, and recordkeeping obligations, administer applicable returns and warranty programs, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims or comply with legal obligations.
Your Privacy Choices
You may opt out of receiving email communications and other marketing materials from us (or any third-party email marketing service we may use) via the link provided in each email. Please note if you do not wish for us to provide certain information to one or more of our service providers, we may be unable to complete a transaction you request.
If you are a registered user of our Services, we provide you with tools and account settings to access or modify the profile information you provided to us and associated with your account.
You can notify us at any time by contacting us at grip-eq.com that you want to review, edit, correct, or remove (and therefore terminate our storage of) your Personal Information, and upon receipt of that notice, we will remove all information about you from our database. At that point, you may no longer be able to access certain features of the Services that require registration unless you re-register.
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, and to ask that your Personal Information be corrected, updated, or erased. If you want to exercise these rights, please contact us through the link below.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’) and to ask that your Personal Information be corrected, updated, or erased. If you want to exercise these rights, please contact us through the link below.
If you access the Site from the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
How We Respond To “Do Not Track” Requests
We currently do not respond to Do Not Track signals sent by browsers.
Updates and Changes to This Policy