Frequently Asked Questions
The installed inserts are a bit concave to avoid having them bow outward when the bag is full and must be broken in evenly to maintain appropriate structure. Be sure to keep it loaded with the full complement of discs and if you single shoulder carry, switch shoulders often to even out wear on the inserts over time. Alternatively, you can flip your discs to face the opposite direction in the main compartment of the bag. We recommend hanging a new bag when not in use – this helps break in the inserts and increases capacity, usually by 2-3 discs once the bag is fully broken in.
We recommend using a mild detergent and water on a soft cloth to clean your bag. Then hang dry out of direct sunlight.
Orders typically leave our distribution center the next business day. High order volume may result in longer processing times. Our distribution center is open Monday – Friday, so orders placed after midnight Thursday will ship the following Monday.
US standard shipping (3-7 days):
The estimated shipping times shown on the map below are meant as a helpful guide but are not guaranteed.
US Expedited shipping (2-Day):
Shipping timeframe is 2 days from the time your package reaches the carrier. During peak seasons, our carrier does not guarantee this timeframe. Not available for delivery to PO Box or APO/FPO.
Canadian door-to-door (3-10 days):
Shipping timeframe depends on location and is subject to customs delays. All duties, fees and taxes are included in the price.
Canadian shipping should take 3-10 days, depending on destination and time through customs. Canadian pricing provides a door-to-door shipping experience, including all duties, taxes and fees.
Modifying your bag does not inherently void your warranty. But any damage caused by modification or in any way derivative from it can not be covered.
Currently, we do not offer applications to join our team. We make our GRIPeq Team decisions for all tiers at the end of the disc golf season between October and December. Throughout the year, we actively scout talent and passionate disc golfers who believe in our product and are great community members, promoting the sport with positivity and kindness.
Thanks for your interest in receiving sponsorship for your upcoming event. We have closed applications for 2023 events.
Please fill out an application for your 2024 event here: GRIPeq Event Sponsorship Application
Please note that we will not review any applications that have less than a 1 month lead time.