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Frequently Asked Questions

You can see the options for disc storage on our shop by bag page. We also have more information on our blog post titled Choosing a Disc Golf Bag.

The installed inserts are a bit concave to avoid having them bow outward when the bag is full and must be broken in evenly to maintain appropriate structure. Be sure to keep it loaded with the full complement of discs and if you single shoulder carry, switch shoulders often to even out wear on the inserts over time. Alternatively, you can flip your discs to face the opposite direction in the main compartment of the bag. We recommend hanging a new bag when not in use – this helps break in the inserts and increases capacity, usually by 2-3 discs once the bag is fully broken in.

We recommend using a mild detergent and water on a soft cloth to clean your bag. Then hang dry out of direct sunlight.

Find an instructional video on installing side inserts here.

Processing time:
Orders typically leave our distribution center the next business day. High order volume may result in longer processing times. Our distribution center is open Monday – Friday, so orders placed after midnight Thursday will ship the following Monday.

US standard shipping (3-7 days):
The estimated shipping times shown on the map below are meant as a helpful guide but are not guaranteed.

US Expedited shipping (2-Day):
Shipping timeframe is 2 days from the time your package reaches the carrier. During peak seasons, our carrier does not guarantee this timeframe. Not available for delivery to PO Box or APO/FPO.

Canadian door-to-door (3-10 days):
Shipping timeframe depends on location and is subject to customs delays. All duties, fees and taxes are included in the price.

 

A map of the United States showing shipping time to various states. Shortest times originate near Kansas City (1 day) and increase to 4 days at the furthest reaches of the US.

Canadian shipping should take 3-10 days, depending on destination and time through customs. Canadian pricing provides a door-to-door shipping experience, including all duties, taxes and fees.

We partner with Powergrip in Finland for our European orders. You can find their full selection at powergrip.fi. If you do not see what you are looking for contact sales@powergrip.fi to find out about their restocking schedule.

Please register your bag here.

Please fill out our warranty form and someone will review your claim and get back to you shortly.

To obtain the benefits of this warranty, you must be the original owner and REGISTER YOUR PURCHASE within the first 90 days after purchase of the bag.

Modifying your bag does not inherently void your warranty. But any damage caused by modification or in any way derivative from it can not be covered.

Currently, we do not offer applications to join our team. We make our GRIPeq Team decisions for all tiers at the end of the disc golf season between October and December. Throughout the year, we actively scout talent and passionate disc golfers who believe in our product and are great community members, promoting the sport with positivity and kindness.

Thanks for your interest in receiving sponsorship for your upcoming event. We have closed applications for 2023 events. 

Please fill out an application for your 2024 event here: GRIPeq Event Sponsorship Application

Please note that we will not review any applications that have less than a 1 month lead time.

Thank you for your interest in becoming a GRIPeq Authorized Reseller.

Feel free to fill out the following form to apply: GRIPeq Authorized Reseller Application

We will get back to you about your application as soon as it has been reviewed.

A back view of someone wearing a black GRIPeq AX5 bag on their back. There is a keychain hanging from one of the zippers and the bag is full of discs with the front flap open and tucked inside.
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