Orders placed before noon CST typically ship out the same business day. Transit time depends on where you are located, but we can get to most places in the US in 3 business days. If standard delivery times are not sufficient, we do offer 2 business day shipping.

Please note: Our distribution center is open Monday thru Friday only.

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Please register your bag here

We reccomend using a mild detergent and water on a soft cloth to clean your bag. Then hang dry out of direct sunlight.

The AX15 rain cover is now in a hidden zipper pocket located on the bottom of the bag.

Please ship it to us with all original packaging, including manuals and tags. Returns and exchanges policy: Once your order ships, any exchanges or returns are subject to a 10% restocking fee and must be in new, out-of-the-box condition with original packaging, including all manuals, parts and tags. Please don't use your bag and try to return it. We won't be able to exchange it or refund your money, and any additional shipping and handling charges to send it back to you will be your responsibility.

Please fill out our warranty form and someone will review your claim and get back to you shortly.

To obtain the benefits of this warranty, you must be the original owner and REGISTER YOUR PURCHASE within the first 90 days after purchase of the bag.

Modifying your bag does not inherently void your warranty. But any damage caused by modification or in way derivative from it can not be covered.

Please email us at makeflight@grip-eq.com for more information.

Please fill out our Retailer Application and someone will review your application and get back with you shortly.

Please email us at makeflight@grip-eq.com for more information.